Cancelation Policy
At CareCales.com, we value our clients and strive to provide the highest quality service. If you need to cancel your appointment or service booking, please note the following terms:
- Cancellation Window: Cancellations are accepted up to 2 hours before the scheduled appointment time without any penalty.
- Late Cancellations: Any cancellations made within 2 hours of the appointment will be subject to a cancellation fee, as we may not be able to accommodate other clients during this time.
- Refund Policy: If your cancellation falls within the allowed window, you will receive a full refund. After the cancellation window has passed, refunds will not be issued.
We appreciate your understanding and cooperation in helping us provide the best possible service to all our clients. If you have any questions or concerns, please feel free to contact us at any time.
Thank you for choosing CareCales.com!